Join CPC Integrated Health and work with our dynamic, caring and talented professionals while helping others!

POSITION SUMMARY: The Mobile Crisis Assistant Program Coordinator is the direct clinical supervisor of the mobile response workers and provides individual and team supervision in office and while out in the field. The Mobile Crisis Assistant Program Coordinator will assist staff in providing crisis intervention to clients/families and assess appropriate treatment and case management interventions and ensure that these are effectively and efficiently implemented. The Mobile Crisis Assistant Program Coordinator will monitor utilization review of IIC services to ensure that clients are receiving effective, appropriate treatment and progressing throughout treatment. The Mobile Crisis Assistant Program Coordinator worker provides crisis intervention and de-escalation services to clients and families, formulates diagnosis, assesses appropriate treatment, and provides case management interventions and coordinate care. The Mobile Crisis Assistant Program Coordinator will complete agency and DHS required paperwork in a timely fashion as well as maintain updated records on all clients assigned. 

Annual Salary: $85,000

MINIMAL QUALIFICATIONS:

• LCSW or LPC plus 3 years related experience or eligibility for LCSW or LPC within six (6) months of hire.
• COVID-19 Vaccination required; booster optional.

 PREFERRED QUALIFICATIONS: 

• Minimum qualifications plus 5 years' experience supervising administrative level staff.

MAJOR RESPONSIBILITIES/PERFORMANCE OBJECTIVES:

1. CPC programs: admission criteria, identification of appropriate level of care, and intake procedures
2. Internal, intra-agency transfer procedures
3. Community co-providers: Obtaining referral information/Making external referrals
4. Protect health information, confidentiality, child/elder abuse reporting, other ethical issues
5. Telephone screening protocol: presenting problem, treatment history, housing-employment status, substance abuse history, medical issues, financial/insurance issues, etc.
6. Elicit pertinent information from client: appropriate questions & follow-up
7. Courteous and professional verbal skills with consumers and professionals
8. Problem triage/crisis management
9. Provide direct supervision to mobile response workers in formal settings and in the field.  Mobile is a 24/7 program and supervision will include off hours, such as evenings and weekends.
10. Train and supervise staff on effective crisis intervention techniques and identification of case management interventions. Will train and supervise mobile response workers on the development of Individual Crisis Plans and ensure that ICPs are developed in a timely manner and effectively implemented.
11. Act as liaison to community providers and maintain relationships with providers. The Mobile Response Assistant Program Coordinator will ensure that formal referrals are made to community providers and will monitor utilization review of services and track service delivery.
12. Maintain various administrative responsibilities including scheduling and completing staff evaluations.
13. Assist the Program Director monitor performance and increase performance through routine record review and PI project implementation.
14. Report to and be supervised by the Program Director.

About Our Benefits

CPC Integrated Health offers a comprehensive variety of benefits to promote health and financial security for you and your family:

• Competitive Salary
• Comprehensive Medical, Dental & Vision Plan Options
• Generous Paid Time Off (vacation, sick, personal)
• Flexible Spending Accounts (Health Care & Dependent Care)
• 403b Retirement Plan (Employer Match!)
• Employee Assistance Program
• Tuition Reimbursement
• Company Paid Life Insurance
• Company Paid Coverage for Accidental and Critical Illness
• Credit Union
• Discount offers for cell phone service, entertainment, travel, shopping, childcare and much more!